Najczęściej zadawane pytania
How can I track my order?

There is a tracking number in the order summary that must be entered on the supplier’s website.

DPD courier https://tracktrace.dpd.com.pl/EN/findParcel

How much is the delivery?

The shipping fee for orders shipped within the European Union is EUR 14.50.

I did not receive an email confirming the order. What can I do?

The e-mail with information about the order comes automatically. Please check the SPAM folder or contact us at hello@happysnacky.pl.

How to create an account on the www.happysnacky.pl website?

You can create an account at this link or when placing an order.

How can I change my account password?

In the My Account tab.

I want to return my order, how can i do it?

A declaration of withdrawal is available in the Terms and Conditions tab. Please attach it to the products and send it to the following address: M4M GROUP Sp. z o.o. ul. Gliwicka 35, 42-600 Tarnowskie Góry.

My delivery was damaged or incomplete, what can I do?

Please contact us at hello@happysnacky.pl.

Can I pick up my order in person?

Yes. When placing an order, select the option collection in person. Products can be picked up to 3 working days between 8:00 am and 4:00 pm at: Happy Snacky (M4M Group) ul. Zagórska 167, 42-600 Tarnowskie Góry, Poland.

How can I add a product review?

After 5 days from the order placed, an e-mail will be sent to the e-mail address with the possibility of posting opinions about the ordered products. 

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